About

FAQ

• Where is the store based?

  Richmond, Canada

• Do you accept orders placed outside of the US?

  Of course! Please refer to our shipping information accessed from the left menu bar for locations that we ship to and approximate shipping costs.

• How long will it take to receive my order?

  In-stock items will require approximately 3 days to pack. Custom items or items that need to be made may take longer. Items are dropped off at the post once a week on either Thursdays or Fridays unless it is a stat holiday. You will receive a confirmation email from me after you ordered on the scheduled shipping date of your item.

  Shipping times are approximately:
  United States: 1 week
  Canada: 1-1.5 weeks
  International: 1-5 weeks

  Please note that the above delivery times are very rough estimates and there may be other factors (eg. the pandemic) which may delay shipping times.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.