From 24 March to 10 April 2025 only!!

Acrylic charm commission:
- Includes the commission file (PNG) and 1 charm for the first commission price $50
- additional charms of the same design will be $10 each
- for more details see the graphic

Wooden pin commission
- includes the commission file (PNG) plus one wooden pin for the first commission price $20
- additional pins of the same design will be $5 each
- for more details see the graphic

You can include any commission information in a note during your order, but no worries if you forgot to do that. I will contact you by the email on the order when I got the notification from Storenvy to discuss the details of your commission.

Please feel free to contact us at [email protected] or Twitter message @/khiwatari if you have any questions before commissioning.

Things that I draw:
- Fanart of characters
- Original characters
- SFW
- Simple to normal backgrounds
- Certain Pokemons are fine (usually the cute ones LOL)

Things I don't draw:
- Not SFW
- Mecha
- Complex backgrounds
- Realistic-looking things
- Complex Pokemons/animals

I will send you file for review during the following stages:
- After sketch
- After base colours (only for acrylic charm commission)
- Almost done (only allow very minor changes at this stage)

Refunds are not available after sketch is approved. Refunds do not include Storenevy and PayPal fees that are already deducted from the order (I do not get those).

Commissions are for personal use only by default. If you would like to request for a commercial commission, please contact me by email at [email protected] for quotes.

✦ Shipping Info ✦
- Items will be mailed in a bubble mailer or mailer box.
- Shipping is one fixed price no matter how many items you order :) The more you order the cheaper the shipping is per item~
- All merch are shipped from Canada. Refer to the Shipping Info page on the left menu bar to see countries we ship to.
- I drop off shipments a few times a month - please refer to confirmation message from me regarding your shipping date.

✦ Notes and Disclaimers ✦
- All merch is personally checked, packaged and dropped off at the shipping company. I will not be responsible for any damage or loss caused during shipping after the merch leaves my hands.
- I will use shipping information per Storenvy order or PayPal unless you instruct me an alternate address.
- Items cannot be refunded or exchanged after they are shipped unless I sent you the wrong item. Please inform me ASAP if you would like to make changes to your order.
- In-stock items will require 3-7 days to pack, unless noted otherwise in my confirmation email to you. Custom items may take longer. You will get email notifications for order receipt confirmation, payment receipt confirmation and when items are shipped.

✦ Questions? ✦
If you have any questions regarding our products or your order, please feel free to contact me by message or email at Ki.Hiwatari [!at] gmail.com and I will reply as soon as I can. Please note I have a full time day job so I am unable to respond to message during work hours :(

Also, it would be greatly appreciated if you can follow our store Twitter at @dstudios_store ! Latest info and new releases will be announced on our Twitter.